RAK Insurance has selected ESKADENIA Software for the implementation and support of ESKA® Insures. The new, fully integrated initiative named ‘Project Candlelight’ will help RAK Insurance provide better service to customers by managing operations through web-based, state-of-the-art, and user-friendly systems. Modular structure also ensures a high level of security and access authorisations.
ESKADENIA will deploy 18 software products that include the bulk of the ESKA® Insures suite to offer RAK Insurance a range of sophisticated features that deliver a highly efficient and an automated insurance lifecycle with various distribution channels. The software products also offer a customer-oriented, time-efficient, and highly transparent culture that extends real-time decision-making support.
Andrew Smith, CEO of RAK Insurance said, “RAK Insurance is committed to its promise of providing innovative solutions on a simplified and transparent process using technology to positively effect changes in efficiency, productivity, quality, and competitiveness. Our ultimate goal is to provide optimum insurance protection while engaging our customers to benefit from excellent customer service. We firmly believe this collaboration with Eskadenia will allow RAK Insurance to continue to prosper”.
Nael Salah, Managing Director at ESKADENIA Software says, “We are proud to be chosen as the software technology partner for RAK Insurance through the signature of this strategic agreement to provide nearly our entire insurance software product portfolio to RAK Insurance and extend a range of professional after sales services for an initial period of two years. We are confident that the ESKADENIA range of advanced and fully integrated software products will empower RAK Insurance and contribute to achieving their ambitious targets in the highly competitive insurance sector of the UAE.”